Managing Director, Research Business Unit
Mike Hayes is a Principal and Managing Director at Vault Consulting, LLC. He has 20 years of experience serving the not-for-profit industry, providing survey research and highly complex data analysis. He works closely with Vault staff to produce effective, in-depth, value added and cost-effective reports for clients. He is responsible for assuring the timeliness and quality of each of these projects and coordinates closely with Vault’s Software Development Team to provide customized solutions for each client.
Mike is well versed in the best practices in running association sponsored research programs that provide members with valuable market share and benchmarking information. He has a deep understanding of anti-trust rules to be mindful of and the best ways to collect and share results. He is very keen on identifying gaps in existing programs and consulting with clients about different solutions and ways to add value. However, Mike makes relationships between more than data points. He works hand-in-hand with clients to earn their respect as a trusted partner rather than a third-party provider.
By collaborating with staff and demonstrating confidence in the punctuality and caliber of work the research team delivers to clients, he can take on more leadership responsibilities. In order to remain flexible and available to clients, Mike’s day-to-day may shuffle around from overseeing multiple research programs, including those providing vital information to fortune 500 companies, to focusing on business development and staffing needs.
Outside of work Mike enjoys spending time with his wife and two young daughters.
Mike has a Bachelor of Business Administration from James Madison University and his Master of Business Administration from George Mason University. He has been a featured speaker at multiple events such as ASAE’s Annual Conference, Venable’s nonprofit speaker series, the Council of Manufacturing Associations and numerous client events.
Organizations
Member, American Society of Association Executives
Former Participant Consultants Task Force
Former Participant, Research Committee
Former Member, Insights Association
Past Board Member
Recipient of Volunteer Service Award, Mid Atlantic Chapter
Education
Master of Business Administration, George Mason University
Bachelor of Science in Business Administration, James Madison University